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Privacy Policy

Red Feather Solutions (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services in the United Kingdom, United States, and United Arab Emirates

Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, postal address.
  • Business Information: Company details, services requested.
  • Website Data: IP address, browser type, device information, and cookies.
  • Transaction Data: Payment details and billing information.
  • Communications: Feedback, inquiries, and correspondence with us.

How We Use Your Information

We process your information for the following purposes:

  • To provide and improve our services.
  • To respond to inquiries and customer support requests.
  • To process payments and manage transactions.
  • To comply with legal, regulatory, and contractual obligations.
  • For marketing (with your consent where required by law).

What Information We Collect

We may collect and process the following categories of information:

  • Personal Identification Data: Name, email address, phone number, job title, company name, postal address, etc.
  • Technical & Usage Data: IP address, browser type, device type, operating system, referral URLs, pages visited, time spent, click behavior, etc.
  • Communications Data: Records of correspondence (e.g. emails, messages) between you and us.
  • Transactional & Payment Data: Payment method, billing address, payment history, invoices, etc.
  • Project & Service Data: Information you provide when requesting services, e.g. business goals, design preferences, materials, assets, etc.

Data Sharing & International Transfers

We may share your information with:

  • Service providers and business partners.
  • Legal and regulatory authorities when required.
  • Affiliates across UK, USA, and UAE for service delivery.

 

As an international company, your data may be transferred across these jurisdictions. We ensure appropriate safeguards (standard contractual clauses, data protection agreements) are in place.

Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, and unauthorized access.

Cookies & Tracking

We use cookies and similar technologies to improve website functionality, analyze usage, and enhance user experience. You may manage or disable cookies in your browser settings.

Contact Us

For any questions or to exercise your rights, please contact us:

Email: info@redfeathersolutions.com

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Empowering UK brands with innovative web design, eCommerce solutions, and digital strategies that drive traffic, engagement, and conversions.