Effective date: 20 October 2026
Who we are
Red Feather Solutions is the trading brand of RED FEATHER IT SOLUTIONS CO. L.L.C.
Address: Continental House, 497 Sunleigh Road, Wembley, England, HA0 4LY
Billing, payment and refund enquiries: billings@redfeathersolutions.com
How we quote and invoice
Our services are bespoke and are quoted per project. There is no standard fixed-price catalogue. Once you approve a quotation we issue an invoice or a secure payment link for the agreed amount.
What every invoice and payment page shows
- The name of the contracting entity, RED FEATHER IT SOLUTIONS CO. L.L.C.
- A description of the agreed scope or milestone being paid for.
- The amount payable and the currency of that amount.
- Any taxes or charges that apply to the transaction.
- The invoice or reference number and the due date.
Deposits and schedule
Projects start after the agreed deposit has been received. Remaining amounts are payable against the milestones set out in your quotation.
Payment methods and currencies
Payment is made on the secure, provider-hosted payment page or invoice link we send you. The payment methods and the transaction currencies available to you are the ones shown on that page at the time of payment. We do not take card numbers, CVV codes or other raw card details by email, telephone or through any form on this website.
Payment confirmation
Payment is confirmed automatically by the payment provider once the transaction is authorised. You receive the provider’s confirmation, and we confirm receipt and the start or continuation of work.
Failed or disputed payments
If a payment fails, the payment page will tell you and no amount is taken. If you believe you have been charged incorrectly, contact billings@redfeathersolutions.com with the invoice or transaction reference before raising a dispute with your bank, so that we can check it and correct it quickly.
Late payment
We may suspend work on a project while an invoice is overdue. We will tell you in writing before doing so.
Refunds
Refunds are governed by our Refund & Cancellation Policy and are returned to the original payment method.
Contact
Payment enquiries: billings@redfeathersolutions.com.